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Terms and conditions

How this website works, and how booking a scan with UBM Scans works.

A UBM Scans team member in navy scrubs working at the reception desk laptop and appointment diary, beside a sunlit window in the Menai clinic

About these terms

Who we are

This website is run by UBM 3D / 4D Ultrasound Scans (“UBM Scans”, “we”, “us”), 10 Anzac Rd, Menai NSW 2234. You can reach us on 0423 550 063 or at [email protected].

Booking a scan

  • Appointments are necessary. A booking enquiry sent through this website is a request, and your time is set once our team confirms it with you.
  • Pregnancy scans need no referral. Just tell us how many weeks pregnant you are.
  • Medical imaging requires a valid referral from your GP or specialist. Please bring your referral and your Medicare card to your appointment.
  • Changes, cancellations and re-scans are covered on our cancellation and refunds page.

Prices and packages

  • Keepsake package prices, and what each package includes, are listed on our packages and pricing page.
  • A multiple pregnancy surcharge of $50 applies due to the additional scanning time required.
  • Complimentary gender evaluation and baby measurements depend on your baby’s gestational age and position.
  • Prints included in a package are posted to you.

Two different services

Keepsake scans and medical scans

They are booked, priced and reported differently.

3D and 4D keepsake scans

Keepsake scans are not considered medical scans, so Medicare and private health insurance cannot be used for them.

Diagnostic medical imaging

Diagnostic ultrasound is performed on a valid referral, and your report is sent directly to your referring doctor.

Privacy and links

Your information and other websites

Your personal information

How we handle the information you send through this website is explained in our privacy policy.

Links to other websites

This website links to our Facebook and Instagram pages, to Google Maps and to the Australian Digital Health Agency. Those websites are run by other organisations, under their own terms and privacy policies.

Last updated 24 September 2026

Keeping this page accurate

We take reasonable care to keep the information on this website accurate and up to date. Our services, opening hours and prices may change, so please contact us to confirm before relying on them. If anything on this page looks wrong, call 0423 550 063 or email [email protected].

Get in touch

Questions about booking?

Send us a message and we will come back to you.