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Legal

Privacy Policy

How UBM Scans handles the personal information you send through this website, and the choices you have about it.

A UBM Scans team member in navy scrubs working at the reception desk laptop and appointment diary, beside a sunlit window in the Menai clinic

Scope

What this policy covers

UBM 3D / 4D Ultrasound Scans (“UBM Scans”, “we”, “us”) is bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what happens to information you submit through this website. It does not describe how your clinical records are handled at the clinic. Please ask our team for that.

Information you give us

  • Your name.
  • Your email address and phone number, where you provide them.
  • The service you are enquiring about, and how many weeks pregnant you are, if you tell us.
  • Your preferred day or time, and anything you write in the message field.

Information collected automatically

  • The page you sent the enquiry from, and its title.
  • Your IP address and browser user-agent string, recorded with the enquiry.
  • Campaign tags (utm_source, utm_medium, utm_campaign, gclid) if you arrived through a campaign link.

Use & disclosure

How we use and share it

Your enquiry is used to answer you and to arrange your appointment. We do not sell your personal information, and we do not use it for any purpose unrelated to your enquiry.

Answering your enquiry

Your enquiry is emailed to the team that manages enquiries for UBM Scans and recorded in the lead management system run by our digital agency, Evosion, so nothing is missed. Evosion handles it only on our instructions.

No tracking on this site

This website loads no analytics, advertising or social media tracking scripts and sets no tracking cookies. Our contact page embeds a Google Map, so opening it loads content from Google under Google’s own privacy policy.

When the law requires it

We may disclose personal information where we are required or authorised to do so by law. Outside that, it stays between you and UBM Scans.

Your rights

Security, access and correction

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete your enquiry.

Keeping your information secure

This website is served over an encrypted connection (HTTPS), and the enquiry form is protected by automated spam and abuse controls.

No system is perfectly secure, but we take reasonable steps to protect the information you send us from misuse, loss and unauthorised access.

Making a request or a complaint

To ask for access or correction, or to raise a privacy concern, email info@ubmscans.com.au or call 0423 550 063. We will respond within a reasonable period.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au. Our postal address is 10 Anzac Rd, Menai NSW 2234.

Get in touch

Questions about your privacy?

Send us a message and we will come back to you.